International transfer was not received

International transfers can take up to 5 days to process, depending on the receiving bank, e-wallet, or card.

First, make sure you entered the correct bank info. If not:

• If you transferred to an active bank account, click here to learn more.
• If you entered invalid info (ex: 8 digit instead of 11 digit account number), the funds will be auto-refunded.

Please ask your recipient to wait up to 5 days for the money to arrive. If the transfer still didn’t reflect after 5 days, click here to contact support. Our team will reach out to you within 24 hours.