GInsure Bill Protect

GInsure Bill Protect is an insurance that covers you when you are unable to earn and settle your payment obligations in case of accidental death and permanent disablement.

The Group Policy pays out a lump sum benefit which covers up to 36 months (3 years) of the GCash bill payment amount at the time of enrollment.

Jump to:

• Eligibility
• Coverage and Benefits
• Enrollment and Payment
• Claims and Cancellation
• Contact information

Eligibility

You can enroll in GInsure Bill Protect if you fulfill all of the requirements below:

• At least 18-75 years old
• A Filipino or legal Philippine resident
• Have a GCash account
• Paid a biller in Pay Bills via GCash app

Coverage and Benefits

Coverage

All biller categories are eligible for GInsure Bill Protect. You will be covered for thirty (30) calendar days, effective on the day of your successful GCash Pay Bills transaction with enrollment to GInsure Bill Protect, after which coverage will end.

The following are not covered under GInsure Bill Protect - Accidental Death and Permanent Disablement arising from:

• Self-inflicted injury
• Suicide
• Criminal or illegal act
• Being under the influence of alcohol or unprescribed drugs
• HIV/AIDS-related
• Conditions arising from abortion, pregnancy, childbirth, or miscarriage

You may enroll a bill and pay the premium again when you make another GCash bill payment, upon which your coverage will reset for another calendar month. The more bills paid and enrolled under GInsure Bill Protect, the bigger the lump sum benefit amount will be under the covered period.

Benefits

You will be covered 36 times the GCash bill amount paid if you are unable to earn and settle your payment obligations due to accidental death and permanent disablement. 

Sample computation of total benefit:

• Bill Payment Amount: PHP 1,500 x 36 months = PHP 54,000 coverage

The benefit is payable to the GCash account owner who successfully paid a bill and GInsure Bill Protect premium via GCash. It may not be the same individual whose name is reflected on the bill.

In case of the insured’s death, it will be payable to the beneficiary designated by the insured, or in the absence of beneficiary designation, to the person or persons in the following order of preference:

• Legal spouse
• Children
• Parents
• Siblings

Example: John pays for his father’s bill via his GCash account and enrolls it in GInsure Bill Protect. John is the Insured.

Enrollment and Payment

Enrollment

You can enroll a bill to GInsure Bill Protect as an add-on every time you make a Pay Bills transaction via the GCash app. You can also enroll more than one because the more bills paid and enrolled with GInsure Bill Protect, the bigger the lump sum benefit amount will be under the covered period.

Payment

The premium is computed as Bill Payment Amount x 0.920%.

Note: GCash has a maximum total transaction amount per fully verified user, which is PHP 100,000 per month. Cap for the insurable amount will follow the same limits.

Claims and Cancellation

Claims

To file a claim, prepare the following requirements:

1. Valid ID of the Insured (GCash User) or of the Beneficiary of the GCash User
2. Birth & Death Certificates of the Insured
3. Proof of Relationship to Beneficiary
4. Attending Physician’s Report
5. Original Copy of Police Report
6. Notarized Affidavit of Witness
7. Autopsy Report or Medico-Legal Statement

    

Then, visit the Chubb Claims Centre at www.chubbclaims.com.ph and submit your claim from anywhere and on any device. You will also have real-time access to the status of your claims.

Cancellation

You can request cancellation of your cover during the free-look period which is within 7 days from the time of successful Pay Bills transaction with enrollment to GInsure Bill Protect. Submit a ticket within 7 days of your transaction, and the premium will be refunded to your GCash wallet in full. If you cancel after this period, no refund will be made. If you have any questions about cancellations beyond this period, you may submit a ticket.

Contact information

If you have additional questions, you may contact Chubb via the following channels:

Email:

• gcashcustomerinquiries@chubb.com (General questions)
• gcashclaims@chubb.com (For Claims)

Website: www.chubb.com

Customer service and claims business hours: Monday-Friday, 8:30 AM-5:30 PM