I want to upgrade to CIMB Grow but the app says I am not eligible. What do I have to do to become eligible?

If you're unable to upgrade to CIMB Grow, it may be because you don’t meet the eligibility requirements yet. You may not be qualified due to the following:

• You are not at least 18 years old
• You are not a Filipino citizen
• You don’t have a Fully Verified GCash account
• The personal information you provided is inaccurate or incomplete
• You were not pre-selected based on CIMB Bank’s eligibility criteria

To increase your chances of becoming eligible, continue using your GCash wallet for transactions and keep depositing funds into your GSave by CIMB account.

Regularly check your GSave account dashboard in the GCash app for updates on your eligibility for CIMB Grow.

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