Oona Infinity Travel Insurance

Oona Infinity Travel Insurance is a plan that offers extensive coverage for various emergencies, delays, or disruptions that may happen during your travel. You can purchase this for yourself or for your family members (1 spouse and up to 4 children).

 

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Eligibility

You can avail this product if you are:

 

Coverage

With Oona Infinity Travel Insurance, you are provided with the following benefits:

  • Medical Expenses & Hospitalization: Covers the cost of medical treatment if you get sick or injured while traveling. This includes hospital stays, doctor consultations, and necessary medical procedures.
  • Accidental Death & Permanent Disability: Provides financial compensation in case of accidental death or a permanent disability due to an accident during your trip. 
  • Personal Liability: Covers legal and compensation costs if you accidentally cause injury to someone else or damage property while traveling. 
  • Trip Cancellation: Reimburses non-refundable travel costs if you need to cancel your trip due to covered reasons, such as serious illness, injury, or other unforeseen events. 

  • Premium Lounge Access

    With complimentary Smart Flight Delay insurance, you also get instant access to partner premium airport lounges around the world, when your flight is delayed for more than sixty (60) minutes.

  • Flight Delay

    Provides compensation if your flight is delayed beyond six (6) hours. This can help cover meals, refreshments, or other necessary expenses while you wait.

  • Baggage Delay: Covers the cost of essential items if your checked luggage is delayed beyond the covered time. 

  • Emergency Medical Evacuation: Covers the cost of emergency transportation to the nearest suitable medical facility if you experience a serious medical condition that requires immediate attention. This can include air or ground ambulance services.

  • Travel Assistance: Provides 24/7 access to emergency support services, including assistance with lost passports, medical referrals, and travel-related emergencies. 

 

Purchase Oona Infinity Travel Insurance

  1. On your GCash App, tap GInsure > Travel
  2. Choose Oona Infinity Travel 
  3. Enter details of your travel dates, destination, and eldest traveler's age
  4. Choose from the available plans that suit your travel needs and budget
  5. You can choose to add more coverage to further protect you on your trip
  6. Enter your flight details 
  7. Review the summary > Pay

You’ll see a confirmation page once your purchase is successful. A copy of your Oona Infinity Travel Insurance policy will be instantly sent to your GCash-registered email which you can view or download anytime.

 

Cancellation and Claims

Cancellation

If your trip is canceled or you no longer need insurance, you may request cancellation by notifying Oona Insurance at (632) 8876 4400 or teleservice@oona-insurance.com.ph to get a full refund. 

 

Note:

You can request to upgrade your policy from a lower coverage limit to a higher one, subject to Oona's review and approval. Please note that downgrades aren’t allowed. If your trip hasn’t started yet, you’re also free to make changes to your coverage or extend your travel period once. For any changes or extensions, contact Oona Insurance.  

 

Claims

File for a claim by filling out the form online or via email

  1. Via Form: Answer the online claim form here and upload the documents needed such as but not limited to:
  • Passport w/ pages showing exit/entry dates
  • Reimbursement Letter
  • Official Receipts of all payments made

Via Email: Email Oona at travelclaims@oona-insurance.com.ph or click here to go to their website

 

Contact Oona

To contact Oona, check out their available channels below:

  • Mobile No:
    • Smart: (+63) 920 918 6242
    • Globe: (+63) 917 581 7175
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