My e-voucher code from A+ Rewards is not working. What do I do?

If your e-voucher code from A+ Rewards isn’t working, please check out the following:

1. Double-check the code
   Retype the code to avoid any typos. Pay close attention to similar-looking characters like the number "0" and the letter "O.
2. Confirm the code’s validity
   Make sure the e-voucher has not expired and that you meet all the conditions to redeem the voucher.
3. Troubleshoot GCash app
   If you’re applying A+ Rewards voucher in GCash, you can try these steps to troubleshoot your app. 

After completing the steps above, re-enter the code and try applying it again.

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