ADVISORY:

Bank transfer and Cash In via Unionbank in the GCash App will be right back! Our partner is working to restore the service as soon as possible.

GCash Help Center Help Center home page

Help Center

Customer
    Filipino

    Select Language

    English Filipino
    1. GCash Help Center
    2. Pay
    3. Watch Pay

    Articles in this section

    • What is Watch Pay?
    • How to use Watch Pay
    • Multiple charges using Watch Pay
    • Can’t pay using Watch Pay
    • Watch Pay payment not received

    Promoted articles

    • How to verify my GCash account
    • Accepted IDs for GCash verification

    Articles in this section

    • What is Watch Pay?
    • How to use Watch Pay
    • Multiple charges using Watch Pay
    • Can’t pay using Watch Pay
    • Watch Pay payment not received

    Promoted articles

    • How to verify my GCash account
    • Accepted IDs for GCash verification

    Multiple charges using Watch Pay

    If you were charged more than once when using Watch Pay, please contact support on the GCash app:

    1. Go to Transactions
    2. Select your payment
    3. Tap Get Help > “I was charged more than once for my transaction”

    Our team will reach out to you within 24 hours.

     

    Related articles

    How to use Watch Pay

    Can’t pay using Watch Pay

    Watch Pay payment not received

     

    Previous
    Next
    40997856280729
    Was this article helpful?
    Filipino
    GCash Help Center Help Center home page
    G-Xchange, Inc. (GXI) is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph)
    Official GCash Website Privacy Notice Terms and Conditions Contact Us
    Copyright © 2026 GCash. All Rights Reserved.