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Standard Insurance

Travel Protect International

Travel Protect International is a comprehensive and cashless travel insurance plan that protects the policyholder from certain financial risks and losses that can occur while traveling the world, including COVID-19.

 

Jump to:

Benefits of Travel Protect International

Eligibility to purchase Travel Protect International

How to purchase Travel Protect International

Claims

Frequently Asked Questions

 

Benefits of Travel Protect International

Travel Protect International provides the following benefits during travel:


Travel Inconvenience Benefit
  • Loss of Personal Money                                                    
  • Car Rental Excess Protection                                           
  • Trip Cancellation including claims due to/ arising from COVID-19          
  • Delayed Departure (Outbound and Inbound)                                            
  • Trip Postponement                                                
  • Missed Connection (Outbound and Inbound)                                                       
  • Diversion of Trip (outbound and inbound)                                                 
  • Inconvenience Cash Assistance for Delayed Departure, Missed Connection and Diversion of Trip (Not Receipted)                                     
  • Trip Termination including claims due to/ arising from COVID-19           
  • Baggage Delay                                                      
  • Inconvenience Cash Assistance for Baggage Delay (Not Receipted)
  • Loss or Damage of Baggage                                             
  • Hijack

Emergency Medical Assistance
  • Medical Treatment including claims due to/ arising from COVID-19
  • Emergency Medical Evacuation/Repatriation                                                       
  • Repatriation of Mortal Remains                                                     
  • Care of Minor Child/ren                                                     
  • Compassionate Visit                                              
  • Delivery of Medicine
  • Hospital Income
  • Emergency Dental Care                            

Personal Accident Benefit 
  • Accidental Death
  • Permanent Total Disablement
  • Burial Assistance                           
  • Personal Liability

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Eligibility to purchase Travel Protect International

You can avail of this product if you are: 

  • Age 0-59 years old*
  • Traveling for vacation, study or seminars/conferences and trips

*Individuals between 60 -75 years of age may may be covered subject to a premium surcharge

**Travel Protect International excludes cover for skilled persons/ skilled laborers when traveling for the purpose of employment or in the course of employment., COVID-19 high risk occupations such as healthcare workers, nursing professions are also excluded.

 

How to purchase Travel Protect International 

Purchase_Travel_Protect_International.jpg

You will receive a payment confirmation of your successful purchase of  Travel Protect Protect International. You will also receive an SMS and email of your Travel Protect International Policy.

 

Note: Standard Insurance can only issue one policy per trip

 

View Policy Contract

Your Policy Contract and other Policy Documents are sent immediately to the policy owner’s email address.

If you were not able to receive your policy within 24 hours, please email : inquiry@standard-insurance.com

 

Can I cancel or upgrade my policy?

To request for a refund, amendments or cancellations, please send a written request to ginsure@standard-insurance.com. before the Inception date of the coverage/policy. All requests will be subject to review and approval.

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CLAIMS

What are the requirements to file a claim for Travel Protect International?

Claim Documents Required:

  1. Fully accomplished claim form
  2. Incident Report/Letter of Request
  3. Copy of Insurance Policy
  4. Original Official Receipt of all payment made
  5. Copy of flight itinerary and boarding pass
  6. Copy of passport (pages with details and dates stamped for entry and departure)

Other Supporting Documents for Each Benefit

Medical and Hospitalization Expenses Abroad
  1. Original medical report/abstract with Medical History of present illness
  2. Clinical test/Laboratory Results
  3. Detailed original Hospital Statement of Account
  4. Copy of Operative and/or Histopathology Reports
  5. Police report (if applicable: Ex. Accidents)

Emergency and Accidental Care
  1. Original dental report/abstract with dental history of present illness
  2. Clinical Test/laboratory Results
  3. Detailed original hospital Statement of Account
  4. Copy of Operative and/or Histopathology Reports
  5. Police report (if applicable: Ex. Accidents)

Emergency Medical Evacuation and Repatriation

(transport or repatriation in the event of covered illness/accident)

To be arranged by Emergency Assistance Provider

Please call +632 7517999

Repatriation of Mortal Remains

To be arranged by Emergency Assistance Provider

Please call +632 7517999

Travel of Immediate Family Members
  1. Original medical report/ abstract with Medical History of present illness
  2. Medical certificate from physician or hospital
  3. Clinical test/Laboratory Results
  4. Police report (if applicable: Ex. Accidents)
  5. Original Invoice & Official Receipt of the transportation and hotel expenses of family member who took care of injured person
  6. Copy of flight itinerary and official receipts of airfare

Emergency Return Home Following Death of a Close Family Member
  1. Original death certificate of the immediate family member
  2. Proof of relationship between Insured Person and the immediate family member
  3. Certification/Affidavit stating the reason for trip curtailment
  4. Original official receipts for the additional fees paid for the return ticket to home country such as no show fees, penalties, etc. with a copy of the new travel itinerary
  5. Other documents that will e required (depending on reason of cutting the trip short)

Baggage Delay
  1. Original Property Irregularity Report (PIR) from airline
  2. Original receipts of articles of basic necessity purchased due to delay of luggage
  3. Original acknowledgement receipt/form stating the exact date and time when the baggage was received by the Assured.

Compensation for In-Flight Loss of Checked-In Baggage
  1. Original Property Irregularity Report (PIR) from airline
  2. List of contents of luggage with estimated price and date of purchase of each item.
  3. Original certification of settlement of the compensation payment by the carrier.

Loss of Travel Documents

 
  1. Original Police report from the place where the incident occurred or any document that will show the proof of occurrence
  2. Original receipts of expenses for transportation and/or accommodation to go to the place where documents will be issued

Loss of Personal Money
  1. Police Report and any document that will show proof of the possessions such as bank/withdrawal and ATM receipt,etc.

Repatriation of the Immediate Family Member Travelling with the Insured
  1. Original medical report/abstract with Medical History of present illness
  2. Medical certificate from physician or hospital
  3. Clinical test/Laboratory results
  4. Police Report (if applicable Ex: accidents)
  5. Copy of Operative and/or Histopathology Reports
  6. Original Invoice & Official Receipt of the transportation of family member
  7. Copy of flight itinerary and official receipt of airfare

 

How do I file a claim for Travel Protect International?

To file for a claim for Travel Protect Saver Plus, please visit  the Standard Insurance  Claims Portal and contact Standard Insurance via the following channels:

Representatives from Standard Insurance will assist and direct you in the claim procedure. 

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FAQS

How do I request a refund?

To request for a refund, amendments or cancellations, please send a written request to ginsure@standard-insurance.com before the Inception date of the coverage/policy. All requests will be subject to review and approval.

 

Who can I contact if I have more concerns about my GInsure account or policy?

For GCash app concerns, you may submit a ticket via the GCash Help Center.

For any concerns regarding your insurance policy, please call Standard Insurance’s hotline number at 09173255818 from 8am to 5pm or (632) 8845-1111 from 5pm onwards, or message Standard Insurance in their FB page @StandardInsurancePH.

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