Can't transfer from GCash to bank
Kapag may lumabas na error habang nagba-bank transfer ka, i-tap ang message at sundan ang steps:
For your security, let’s double check this transaction
Nagche-check ang GCash kung may possible duplicate transfers. Mag-hintay ng 2 minutes, tapos i-check ang Transactions page bago subukang mag-transfer ulit.
OTP Issue
I-check kung maayos ang internet o mobile signal mo, tapos ulitin ang transaction from the start.
Sorry, we’re unable to process your request or Unable to process your transaction
Ito ay isang GCash security check. Hintay muna ng at least 1 hour bago subukang mag-transfer ulit.
Kung hindi ka pa rin makapag-bank transfer, click here to contact support at i-attach ang screenshot ng error. Magre-reach out sa’yo ang team namin within 24 hours.
Note: Kapag hindi natuloy ang bank transfer, automatic na mababalik sa GCash wallet mo ang full amount (kasama ang fees).