Cash In issues – GCash Help Center

InstaPay Advisory:

Starting July 4, 2026, InstaPay transfers will be lowered to Php 10 per transaction. Update your GCash app to the latest version to reflect the new fee.

Can't cash in from bank to GCash

Wrong bank transfer to GCash or cash in

Did not receive money from cash in or bank transfer going to GCash

Did not receive cash in via remittance

Can't link my account to GCash

Why does my bank account unlink from GCash?