Pay via scanning the Alipay Merchant’s QR
You may pay via QR internationally if the merchant is a partner of Alipay+. The conversion rate can be viewed on your receipt page after your transaction.
Countries accepting QR payments
Below is the list of countries where you can use scan to pay, as long as the merchant is a partner of Alipay+:
- Singapore (Must be a Filipino GCash user)
- South Korea
- United Kingdom
- Hong Kong
- San Marino
- Republic of Cyprus
- Czech Republic
- United Arab Emirates
Need more help?
Adjust the camera or clean the camera lens to ensure the QR code is not blurry and is within the frame. If you still can't scan the QR code, close your app then try to open the GCash app again.
Confirm with the cashier if they received a confirmation text with the reference number found in your transaction confirmation.
If you've successfully paid, but the merchant did not receive the SMS confirmation, click here to ask us for help to verify your transaction.
If you were charged more than once for a single transaction, click here to report this issue to us.
If the merchant did not receive the payment or transaction, please ensure that your payment was successful by checking your transaction history. If it is reflected in your transaction history, but still not received by the merchant, click here to ask us for help.