Why am I not eligible for GLoan?
You may not be eligible for GLoan due to the following:
- You are not 21-65 years old
- You are not a Filipino citizen
- Your GCash account is not Fully Verified
- You do not use GCash services on a regular basis
If you meet the requirements based on age, nationality, and frequency of usage but your account is not Fully Verified yet, here’s what you can do:
- On your GCash app, tap Account
- Read the requirements and select the government ID you wish to upload
- Scan your ID and take a selfie scan
- Review your information > Submit
To get assistance for account verification, click here to ask for help. A customer service representative will contact you in 1-2 business days.
Need more Help?
For other inquiries or concerns, check out the following articles: