Scan to Pay via QR Code
Maximize your cashless transactions with Scan to Pay via QR with accredited merchants across the Philippines.
Scan to Pay
To pay via QR, please follow the steps below:
- Login to your GCash app and tap QR
- Scan your phone to the merchant's QR code. Make sure the QR code is within the frame
- Review and confirm the details then tap Pay
Generate personal QR code
- Login to your GCash app and tap QR
- Select Generate QR
- Tap Pay using QR Code
- Allow merchant to scan generated QR code
You and the merchant will receive an SMS/text confirming your payment.
Need more help?
Adjust the camera or clean the camera lens to ensure the QR code is not blurry and is within the frame. If you still can't scan the QR code, restart the app or clear your cache, then try to open the GCash app again.
Confirm with the cashier if they received a confirmation text with the reference number found in your transaction confirmation.
If you've successfully paid, but the merchant did not receive the SMS confirmation, you can submit a ticket here.
If you were charged more than once for a single transaction, submit a ticket here.
If the merchant did not receive the payment or transaction, please ensure that your payment was successful by checking your transaction history. If it is reflected in your transaction history, but still not received by the merchant, please submit a ticket here.