My GCredit was deactivated

Your GCredit account may be deactivated if:

• You have unpaid GCredit for more than 3 months after your due date.
• CIMB Bank needs more information about your account.
• You sent an ID that is not accepted or does not match your details, so you must send a valid ID.
• You have more than one GCredit account under your name. This deactivates all your GCredit accounts.
• You have not agreed to CIMB’s terms and conditions. Go to your GCredit dashboard, update your info, and accept the terms.

To reactivate your GCredit, fix the requirements above. Then, click here to contact support. Our team will reach out to you within 2 days.