Can’t link my GCash to Google Pay
Note:
Google Pay is only for Android users.
Before you proceed, check if your concern is about:
- Managing or unlinking a linked account: Learn more about Subscription Center.
- Getting a refund for a Google Pay payment: Contact the merchant directly. They handle orders and refunds. Learn what to do here.
- An unknown charge: It may be from a subscription or free trial. Learn more here.
If you can’t link GCash to Google Pay
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Check if your account is linked
- After linking GCash to Google Pay, go to your linked accounts.
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If you see “Added to Google Wallet” beside Google Pay, the linking was successful.
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If you don’t see “Added to Google Wallet”
- Try linking again.
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When asked to set Google Pay as default, tap “Not now.”
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If Google Pay isn’t under My Linked Accounts
- Make sure your GCash app is updated.
- Google Pay is being rolled out to more users. Once available to you, you’ll be able to add it.
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If you still can’t link after two tries
- Click here to contact support. Our team will reach out to you within 24 hours.