I can’t make a payment for my GGives account. What do I do?

If you cannot make a payment for your GGives account, it may be due to system maintenance, a system error, or insufficient funds in your GCash wallet. Here are some steps to take before making a GGives payment:

  • Make sure your GCash wallet has enough funds to cover the amount due
  • Check if you have a stable internet connection

If you still cannot make a payment through the GCash app, we recommend paying via our offline payment partners. 

 

You can also click here to ask for help and a customer service representative will reach out within 24 hours.

 

To check if your payment pushed through, please check out your GCash transaction history.

 

Need more Help?

For other inquiries or concerns, check out the following articles:

 

 

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