How do I claim/receive my remittance with GCash?

You can claim your remittance by visiting the branch where it was sent or through their website or app.

Only Fully Verified GCash users can claim remittances from overseas to the Philippines. 

Make sure the sender uses the same name you registered with GCash for a smooth transaction, and follow the steps below:

How to claim remittance with GCash:

1. On the GCash homepage tap Cash In > Global Banks and Partners
2. Type and select remittance partner in the search bar
3. Enter the expected amount, reference number, and purpose of remittance. Tap Proceed
4. Review the details of your remittance and tap Next
5. Enter the 6-digit authentication code sent to your GCash registered mobile number

Once confirmed, you’ll see a page confirming your successful claim. If everything is correct, the money will be added to your GCash wallet in real-time.

Note: Claim your remittance within 90 days to avoid expiration of the reference number.

If you enter the reference number incorrectly 3 times, you will be locked out for 24 hours before you can try again.

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