Hindi pa nag-reflect ang Buy Order ko sa GFunds account ko. Anong dapat kong gawin?
Sumusunod sa standard na time frame ang GCash sa pagproseso ng mga buy orders para sa investment funds. Kung hindi pa nag-reflect ang investment mo sa GFunds, i-check muna kung nasa loob pa ito ng expected processing days.
| Fund | Buy Order Completion Date |
| Philippine Stock Index Fund | 3 Business Days |
| ATRAM Peso Money Market Fund | 3 Business Days |
| ATRAM Total Return Peso Bond Fund | 4 Business Days |
| ATRAM Philippine Equity Smart Index Fund | 4 Business Days |
| ATRAM Philippine Sustainable Development and Growth Fund | 4 Business Days |
| ALFM Global Multi-Asset Income Fund | 4 Business Days |
| ATRAM Global Technology Feeder Fund | 5 Business Days |
| ATRAM Global Consumer Trends Feeder Fund | 5 Business Days |
| ATRAM Global Equity Opportunity Fund | 5 Business Days |
| ATRAM Global Health Care Fund | 5 Business Days |
| ATRAM Global Infra Equity Fund | 5 Business Days |
| Manulife Global Preferred Income Feeder Fund | 3 Business Days |
| Manulife Global Reit Feeder Fund | 3 Business Days |
| Manulife APAC REIT Fund of Funds | 3 Business Days |
| Manulife Asia Dynamic Bond Feeder Fund | 3 Business Days |
Tandaan na ang processing ng GCash ay mula 12:00 AM hanggang 11:59 PM. Ibig sabihin, magsisimula ang pagproseso ng buy order mo sa next banking day pagkatapos mong mag-place ng order.
Kung hindi pa rin nag-reflect ang fund after 1 business day pagkalipas ng expected number of processing days, click here to ask for help. Huwag kalimutan ilagay ang iyong GCash-registered email para makatanggap ng updates. Hintayin ang pag-contact sayo ng GCash customer service representative sa loob ng 1-2 business days.
Need more Help?
Para sa karagdagang impormasyon, tignan ang mga sumusunod na articles: