Get Help with GLoan – GCash Help Center

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Why am I not eligible for GLoan?

I am seeing an error in applying for GLoan. What do I do?

I can’t make a payment for my GLoan account. What do I do?

I was charged multiple times for one GLoan payment. What do I do?

I still haven’t received my GLoan interest cashback after 14 days. What should I do?

I was charged a penalty or additional fee even though I paid my GLoan on time. What do I do?

I already paid my GLoan but it’s not reflecting yet. What should I do?

I have a concern with GLoan’s partner collection agencies. What should I do?