Our Mastercard self-help options via our Hotline is taking a break from July 12, 2022 to July 18, 2022 to make way for a scheduled system maintenance. You may still be able to reset your GCash Mastercard PIN via the GCash App during the activity period.

Received a suspicious, spam message or a scam attempt? #GCheckMuna and do not click any link received. Act fast by reporting to us through our Fraud Report Form. We will take immediate action on your concern. Let's be vigilant and combat fraud together, ka-GCash! Click here to submit a fraud or phishing attempt report.

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General

Phishing Scam SMS with my Name
Tips to Make a Strong Password
What should I do if someone made unauthorized transactions using my account?
How do I avoid account takeover (ATO)?
How do I report phishing?
How to spot and avoid phishing by fake verifiers?
How to spot and avoid phishing links, websites, emails, or SMS?
How to spot and avoid fake GCash representatives?
How do I report swindling?
How do I keep my account safe from fake donations?
How do I keep my account safe from hacked accounts?
How do I keep my account safe from fake online sellers?
How do I keep my account safe?
How can I reach GCash Support?
What do I do if lost my card?
How to protect my GCash Account?
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