Get Help with GCash Card – GCash Help Center

Get Help with GCash Card

I can’t order a GCash Card. What do I do?

My GCash Card has not been delivered yet after 10 days. What do I do?

I paid using my GCash Card but it's not reflecting yet. What should I do?

I can’t pay using my GCash VISA/Mastercard Card. What do I do?

My GCash Card is not being accepted by a merchant for payment. What do I do?

I want a refund for a purchase I made using my GCash Card

I can’t withdraw using my GCash Card. What do I do?

My GCash Card got stuck in the ATM. What do I do?

The ATM did not release any money after withdrawing using my GCash Card

I can’t link my GCash Card to my GCash account. What do I do?

I can’t deactivate my GCash VISA/Mastercard Card. What do I do?

My GCash Card has been lost or stolen. What do I do?

How do I transfer my linked GCash VISA/Mastercard Card to a new mobile number?

I can’t apply my GCash Card promo voucher when ordering a card. What do I do?