GCash Help Center Help Center home page

Help Center

Customer
  • Business
  • Overseas
Filipino
Language Selection

You can now browse Help Center articles in your preferred language and easily find the information you need.

Select Language

English Filipino




  1. GCash Help Center
  2. Bills
  3. Get Help with Bills
I can’t pay bills using GCash. What do I do?
I did not receive my top-up after using Bills. What do I do?
My GCash bill payment was not posted or confirmed by the biller. What do I do?
I was charged multiple times for my bills payment. What do I do?
I entered the wrong details when paying my bills with GCash. What do I do?
My GCash bills payment failed. What do I do?
How much is the transaction fee for my bills payment in GCash?
I can't save scheduled bills or favorite billers. What do I do?
Filipino
GCash Help Center Help Center home page
G-Xchange, Inc. (GXI) is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph)
Official GCash Website Privacy Notice Terms and Conditions Contact Us
Copyright © 2025 GCash. All Rights Reserved.