Reminder: Before inputting your information, make sure you have your ID and documents ready. You may refer here for more information. Please make sure that all the information entered is consistent with your ID documents.

Reminder: Reminder: Before submitting this request, make sure you have your ID and documents ready. You will need to attach your accomplished Account Deletion form and copy of valid ID. Click here to download the form. Thank you.

Submit a ticket

Please enter in the format of 09XXXXXXXXX

Please enter your complete middle name in the format: Ex: "Santos"

Please enter your place of birth in the format: Municipality/City & Province, Ex: "Antipolo, Rizal"

Attach a photo of your valid government id both front and back

Attach your 3 specimen signature written on a blank paper

State the following during the video while holding the presented ID: Full Name, Birthday, Address. Please follow this message sample: "Hi, I am *full name* born on *birthday* with address of *address*. I am sending this video to register in GCash and I take full ownership of this account. Thank you."

A Politically Exposed Person (PEP) is an individual with a public position in the Philippines, a foreign State, or an international organization.

Being the owner of the GCash account means you will be the one using the GCash account you are trying to verify.

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