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  2. Account Management

Account Management

Find out how to reset your MPIN, set up account recovery, and update your GCash account details here.

Wallet and Transaction Limits

How to transfer funds from your Old GCash Account to a New GCash Account?

How do I increase my wallet and transaction limits?

Why are my accounts being linked?

Why was I notified that my wallet limit increased to ₱500,000?

I received a notification that I have exceeded my transaction limit in GCash. What can I do?

What are my Wallet and Transaction Limits?

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Transaction History

How can I download my GCash Transaction History?

Why are my transactions not being reflected on the GCash Transaction History?

Where can I find my GCash Transaction History?

GCash MasterCard and AMEX Virtual Pay

What is the GCash Mastercard system upgrade? What can I expect?

How do I nominate a 6-digit card PIN for my GCash Mastercard?

How do I reset my GCash Mastercard PIN?

Where can I find my Virtual Account Number?

How do I lock and unlock my GCash Mastercard?

How do I get a new AMEX security code?

See all 13 articles
Troubleshooting

Can I change my mobile number linked to my Gcash Account?

How Do I transfer ownership of my GCash account?

I can't log in my GCash App. What should I do if I have an iOS device?

I can't log in to my GCash App. What should I do if I have an Android device?

How can I log in to another GCash account? You have already logged in to the other GCash Account using your device in the past 

How can I log in to another GCash account? It is the first time you are logging in to another GCash Account using the device 

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Advisories

GCash Service Advisories