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Your GCash Account
Make changes to your account and preferences
GCash Help Center
Your GCash Account
Get Started with GCash
Create a GCash account
Create a GCash Jr account
Use GCash Overseas
Verify Your Account
Get Fully Verified
List of Valid IDs to get Fully Verified
Unable to Verify your Account
How to verify via Offline Partner (Villarica Pawnshop)
What should I do if my verification failed?
Account Security
Log in safely with your MPIN/biometrics
Report lost or stolen phone or SIM
Spot and report unauthorized transactions or phishing
Spot and report scam transactions
Account Secure
Device Security
See all 7 articles
Manage Your Account
Update GCash Account Information
Update mobile number linked to your GCash Account
GScore
Transfer funds from your Old GCash Account to a New GCash Account
Account was deactivated
Account was put on hold or restricted
See all 10 articles
Wallet & Transactions
GCash Wallet and Transaction Limits
View and download your Transaction history
Wallet and/or Transaction limit increased to PHP 500,000
Account and wallet linking
Manage Your App
Troubleshoot login or GCash app issues
Non-receipt of OTP or 6-digit authentication code
Activate location services
Edit “My Favorites” on the GCash App Dashboard
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