Account Management

Wallet and Transaction Limits

How to transfer funds from your Old GCash Account to a New GCash Account?

How do I increase my wallet and transaction limits?

Why are my accounts being linked?

How do I increase my wallet limit to ₱500,000?

Why was I notified that my wallet limit increased to ₱500,000?

I received a notification that I have exceeded my transaction limit in GCash. What can I do?

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Transaction History

How can I download my GCash Transaction History?

Why are my transactions not being reflected on the GCash Transaction History?

Where can I find my GCash Transaction History?

GCash MasterCard and AMEX Virtual Pay

What is the GCash Mastercard system upgrade? What can I expect?

How do I nominate a 6-digit card PIN for my GCash Mastercard?

How do I reset my GCash Mastercard PIN?

Where can I find my Virtual Account Number?

How do I lock and unlock my GCash Mastercard?

How do I get a new AMEX security code?

See all 13 articles

Troubleshooting

How Do I transfer ownership of my GCash account?

I can't log in my GCash App. What should I do if I have an iOS device?

I can't log in to my GCash App. What should I do if I have an Android device?

How can I log in to another GCash account? You have already logged in to the other GCash Account using your device in the past 

How can I log in to another GCash account? It is the first time you are logging in to another GCash Account using the device 

How can I verify and update the email address?

See all 19 articles

Advisories

How can I Request for Transfer of Funds. (Makatizen Users)