Here is a summary of how you can submit a ticket via the Alipay+ Rewards Hp Center:
STEP 1: Open your GCash App
STEP 2: Tap A+ Rewards
STEP 3: Tap My Rewards
STEP 4: Tap the Headset icon
STEP 5: Tap Submit a ticket
STEP 6: Select the category of your concern, the voucher you are referring to, and input a short description of your concern.
Note: Add a screenshot of the issue
STEP 7: Tap Submit
You will receive a confirmation after your ticket submission, and you can track your tickets via the Alipay+ Rewards Help Center.