Note: Pay Online is only for Fully Verified GCash users.
How do I reach out to KFC Customer Care?
You may reach out to KFC's Customer Care via:
- Email at email@example.com
- Mobile Number: 09209623783
- KFC Hotline: 8878888 for ongoing delivery concerns
Where do I reach out to for any issues related to payments?
You may reach out directly to KFC Customer Care to validate your orders and payments You may also log a GCash ticket to raise your concern.
If my orders didn't arrive, where should I reach out to?
Please contact KFC's Hotline immediately so they can advise their rider
For refund concerns due to failed delivery, you can reach out to both KFC Customer Care or log a GCash ticket.
If my KFC Customer Care claims refund has been processed but has not yet reflected in my GCash balance, where should we reach out to?
Please reach out to KFC Customer Care to follow up.
If I wish to cancel an order, where should I reach out to?
For cancellations, please reach out to KFC Hotline (8878888) and have your order cancelled. KFC may no longer be able to cancel if your order is received.
If I am unable to transact in any or all channels of KFC, where should I reach out to?
If the error happens during payment using GCash, please submit a ticket.
If I have concerns about the quality of food, efficiency of service and delivery, and features of KFC system, where should I reach out to?
Please reach out directly to KFC Customer Care for reviews and check with the branch involved.