If you received money through GCash Padala, there are two (2) ways you can claim your money:
Download and sign up to GCash
Your cash will be automatically added to your GCash wallet once you're registered. Visit this page for more instructions on How to get started with GCash.
Claim your money at an outlet
Find your preferred store or outlet by going to our GCash Padala Store List.
Before you head out to the outlet, make sure to bring:
- A valid government ID (click here to view the list of acceptable IDs)
- Your phone with the GCash SMS you received
At the counter, the cashier will verify if you are the correct recipient. You will need to show the following information to the cashier:
- Your name
- Amount to be claimed
- Reference Number (found on the SMS)
- Valid government ID
You will also need to fill out a form for verification purposes.
Once the cashier confirms your request, the cash will be handed over to you. Your Sender will also be notified via SMS that the cash has been claimed.