- Goldilocks Bakeshop is a bakery chain based in the Philippines, which produces and distributes Philippine cakes and pastries
- GCash is now integrated within Goldilocks website as an offline payment method upon delivery
- Goldilocks is also integrated as one of our GLife partner merchants (courtesy of Booky) catering to GCash customers who wish to order for Delivery, Pick Up, or even make advance orders for Dine In
How to order at Goldilocks website using GCash
- Go to https://www.goldilocksdelivery.com.ph/ and log in
- You can sign up using your Facebook account as well
- Choose an item on the menu and press "Order Now"
- Review food details and press "Add to Tray" button
- Review order/s and press "Proceed to Checkout"
- Enter Yours and your recipient's details including delivery details then press "Proceed to Payment Option"
- Choose GCash upon Delivery as payment option on the right side
- Payment is via scan to pay QR once item is delivered
- You can also choose to pay via Credit / Debit card and use GCash Mastercard as payment option online
- If all good, confirm payment
How to order at Goldilocks mini app in GLife
- Go to GLife in GCash dashboard
- Select "Goldilocks"
- Enter delivery address to find the nearest branch
- Choose order method
- Delivery
- Pick Up
- Pre-Order for Dine-In
- Select food/meals to order
- Checkout and confirm payment
Frequently Asked Questions
- When do I reach out to Goldilocks directly?
- For order related concerns made on both their website or via GLife
- For validation of orders and schedule of deliveries, pick up, and dine in
- For cancellation of orders and refund requests
- Why should I reach out to Goldilocks?
- For visibility of orders and other details
- For potential rescheduling or re-pushing of orders
- How do I reach out to Goldilocks?
- Email: customercare@goldilocks.com.ph (after sales)
- Email: delivery@goldilocks.com (delivery inquiry)
- Hotline: 8888-1-999
- Contact Us Website: https://www.goldilocksdelivery.com.ph/contact-us
- When do I reach out to Booky?
- For orders made through Goldilocks mini app in GLife
- For payment concerns where GCash confirmed successful but no order posted at Goldilocks (via GLife)
- For validation of orders and schedule of deliveries, pick up, and dine in on cases where Goldilocks is unable to respond
- For cancellation of orders and refund requests on cases where Goldilocks is unable to respond
- Why should I reach out to Booky?
- Since they serve as Goldilock's aggregators for their GLife mini app orders and is directly going to coordinate with the merchant
- Booky will also be the one to process refund upon validation
- How do I reach out to Booky?
- Email: prime@phonebooky.com
- Facebook & Twitter: Booky
- Mobile support (for urgent concerns): 0915-413-9107
- I cannot pin my exact address when ordering
- You can try to pin the nearest landmark and specify our exact address on remarks or comment section
- You may also try manually typing your address details
- I initially ordered for pick up but is unable to go
- You can try book a third party rider separate to pick up the order from the branch
- Why can't I order certain items in the menu?
- This could mean a specific item may not be available at the branch servicing you. You can try ordering another item instead
- Can I cancel my order?
- Cancelling of orders is subject to approval by the Merchant. Suggest you directly contact the branch for proper coordination
- Why is there a delay on delivery?
- There could be various reasons why a branch may experience delays in delivery
- Suggest you contact the branch directly for faster checking
- When do I reach out to GCash?
- For failed payments with wallet deduction
- For refunds confirmed by Merchant / Aggregator but not yet reflecting on your GCash wallet
- Why do I reach out to GCash?
- To validate if posting failed and proceed with refund if necessary
- How do I reach out to GCash?
- For your convenience, you may submit a ticket via GCash Help Center located inside the GCash app
- Please provide ahead the following details:
- Your Name
- GCash Mobile Number
- Merchant
- Date and Time of Payment
- Amount Paid
- Reference Number (if any)
- Details of the Issue
- Any Specific Request
- Any Screenshot to support claims