What is Cash for Dengue Costs (with FREE COVID-19 cover)?
GInsure, in partnership with Singlife, offers Cash for Dengue Costs with a FREE COVID-19 cover* for as low as PHP300/year. Its multi-level benefit worth up to PHP421,500 covers allowance for positive test results and confinement, as well as medical cost reimbursement for more severe cases of COVID-19 and Dengue.
*Limited offer
What are the qualifications and benefits?
You can buy this if you are:
- 18 to 54 years old
- a fully-verified GCash user
- in good health and has never been a ‘confirmed COVID-19 case’
- a Filipino citizen or a foreigner who is a legal resident of the Philippines.
What are the benefits of this product?
Test Allowance
- Get cash when you avail of a Dengue or COVID-19 test (only positive results).
Confinement Allowance
- Get cash if you are diagnosed and confined due to Dengue fever or COVID-19
Medical Cost Reimbursement
- Get cash if you are diagnosed and confined due to more severe cases of Dengue fever or COVID-19
Who can be nominated as my beneficiaries?
You can set at standard order or choose to name beneficiary/ies during purchase.
The standard order is as follows:
- Surviving Legal Spouse;
- Surviving legitimate, illegitimate, legitimated, legally adopted; or
- Surviving parents; or
- Surviving siblings
- Estate
How many insurance policies can I avail from Singlife?
You can buy only one (1) policy of each Cash for Dengue Costs powered by Singlife. If you need a more comprehensive cover, you may upgrade to the highest coverage level.
Frequently Asked Questions
What are the Scenarios not covered by Cash for Dengue Costs Insurance?
- Claims for a Dengue or COVID-19 test that happen within the 15-day waiting period.
- Claims arising from Dengue or COVID-19 diagnosis that happen within the 15-day waiting period.
- Claims for complications caused by other conditions or illnesses besides dengue fever or COVID-19 during hospital confinement.
- Claims for any medical products or services that are provided free of charge.
Note: Waiting period is the 15-day duration from the Effective Date of the Policy before you can make any valid claim to your policy. The waiting period also applies when you make a change in your benefit coverage. In this instance, the waiting period will start from the effective date of change.
How do I know if my policy has been successfully issued?
Upon completion of the application process, you will see a confirmation page saying your Cash for Dengue Costs (with Free COVID-19 Cover) insurance plan has successfully been issued. An e-Policy will also be sent to your registered email address within 24 hours.
When will the policy be issued/delivered?
Singlife will issue an e-Policy within 24 hours after you have completed the application process and payment. It will be sent to your registered e-mail address and will also be available in the Policy Page in the GInsure page inside the GCash app.
Who can I contact if I have more concerns about my GInsure account or policy?
You may reach out to us here in the Help Center by submitting a ticket.
How do I pay for my insurance?
Amount for payment will be automatically deducted from your GCash wallet upon purchase. Please make sure you have enough balance in your GCash wallet to make a successful transaction.
When can I claim benefits from my insurance?
You can file for a claim when deemed necessary, as long as it is already after the waiting period.
- Waiting period is the 15-day duration from the Effective Date of the Policy before you can make any valid claim to your policy.
- The waiting period also applies when you make a change in your benefit coverage. In this instance, the waiting period will start from the effective date of change.
How do I claim the benefits from my insurance?
Filing a claim is also made easy and more convenient! Customers will only have to provide the details of their claim and upload supporting documents through the Manage Insurance page on GInsure.
Cash for Dengue Cost with FREE COVID-19 cover
For Dengue or COVID-19 test allowance claims:
STEP 1. Login to your GCash app, then click the GInsure icon
STEP 2. Click your insurance policy under "Manage My Insurance" from GInsure Home page
STEP 3. Go to your active policy and Click "File a Claim", then select your claim type and input claim details (e.g. date of testing, hospital, Dengue or COVID-19 positive test result reference number)
STEP 4. Upload a supporting document for your dengue test result, then click "Next"
For Dengue or COVID-19 confinement claims:
STEP 1. Login to your GCash app, then click the GInsure icon
STEP 2. Click your insurance policy under "Manage My Insurance" from GInsure Home page
STEP 3. Go to your active policy and Click "File a Claim", then select your claim type and input claim details
STEP 4. Upload a supporting document, then click "Next"
STEP 5. Choose payout details (GCash or Bank Transfer), then click “Submit”
For further assistance or other inquiries on claims, please e-mail at help@singlife.com.
How long would it take before I receive my benefit?
Benefits for approved claims will be released within 3 to 5 banking days. Payment will be credited directly to your GCash wallet or nominated bank account.
For further assistance or other inquiries on claims, please e-mail at help@singlife.com.