Gong cha is now an integrated partner with GCash via GLife! GCash users can now enjoy a variety of bubble milk tea favorites whether pick up or delivery in just a few clicks away! No need to transfer to another app or sign in to another account.
How to order Gong cha via GLife
- Go to GLife
- Select "Gong Cha"
- Press "Order Now"
- Select "Pick Up" or "Delivery"
- Press "Select Location"
- Enter Delivery Address
- Select Orders from choices of Milk Tea
- Indicate Additional Specifications (Size, Pearl, Sugar Level)
- Review Order Details
- Press "GCash" for payments
- Customers will be directed to the GCash Cashier Page
- Press "Pay (amount)
Frequently Asked Questions
- I cannot pin my exact address when ordering
- We can try to pin the nearest landmark and specify our exact address on remarks or comment section
- I initially ordered for pick up but is unable to go
- We can try book a third party rider separate to pick up the order from the branch
- Why can't I order certain items in the menu?
- This could mean a specific item may not be available at the branch servicing us. We can try ordering another item instead
- Can I cancel my order?
- Cancelling of orders is subject to approval by Gong cha. We may reach out to Gong cha's customer support channels for approval
- Why is there a delay on delivery?
- There could be various reasons why a branch may experience delays in delivery such as volume of orders, staffing, and availability of supplies
- Suggest we contact Gong cha directly for faster checking
- To whom should I reach out to if my payment failed but my wallet got deducted?
- We may log a GCash Help Center ticket for our representative to validate with Gong cha
- To whom should I reach out to if my payment succeeded but order did not post?
- We may log a GCash Help Center ticket for our representative to validate with Gong cha
- To whom should I reach out to if my delivery did not arrive?
- We may reach out to Gong cha through the following channels:
- Email: gongchaphilsmarketing@gmail.com
- Facebook: https://www.facebook.com/gongcha.ph/
- Hotline: 09359181134 / 09338156956 / 09307381567
- We may reach out to Gong cha through the following channels: