Filing a claim is also made easy and more convenient! Customers will only have to provide the details of their claim and upload supporting documents through the Manage Insurance page on GCash.
For Dengue or COVID-19 test allowance claims:
STEP 1. Login to your GCash app, then click the GInsure icon .
STEP 2. Click your insurance policy under "Manage My Insurance" from GInsure Home page.
STEP 3. Click "File a Claim", then select your claim type and input claim details (e.g. date of testing, hospital, dengue test result reference number).
STEP 4. Upload a supporting document for your dengue test result, then click "Next".
For further assistance or other inquiries on claims, please e-mail at email@example.com.