For [Taglish] version
Hungry no more! We can now use GCash to pay for orders via the KFC Delivery App inside GLife located on our GCash dashboard.
How to pay using GCash through the KFC Delivery App inside GLife?
- Go to GLife located in GCash dashboard
- Select KFC Delivery
- Place the order
- Confirm the order
Frequently Asked Questions
- How can we reach out to KFC Customer Care?
- customercare@kfc.ph
- 09209623783
- KFC Hotline: 8878888 for ongoing delivery concerns
- Where do we reach out to for any issues related to payments?
- You may reach directly to KFC Customer Care to validate your orders and payments
- We may also log a GCash ticket via LiveChat or Help Center
- If our orders didn't arrive, where should we reach out to?
- Best to contact KFC's Hotline immediately so they can advise rider
- For refund concerns due to failed delivery, we can reach out to both KFC Customer Care or log a GCash ticket via LiveChat or Help Center
- If KFC Customer Care claims refund has been processed but has not yet reflected in our GCash balance, where should we reach out to?
- Best to contact KFC Customer Care to follow up on it
- We may also log a GCash ticket via LiveChat or Help Center for further validation and assistance
- If we wish to cancel an order, where should we reach out to?
- For urgency, best to reach out to KFC Hotline (8878888) and have it cancelled
- If order is received, we may no longer be able to cancel
- For further assistance needed on refunds, we may contact both KFC Customer Care or log a GCash ticket via LiveChat or Help Center
- If we are unable to transact in any or all channels of KFC, where should we reach out to?
- If error is experienced during payment using GCash, we may log a GCash ticket via LiveChat or Help Center. Allow us to investigate on possible reasons of declined transactions. This may take a minimum of 7 days as we may need to coordinate this with multiple units and apply the necessary fixes
- If we have concerns about the quality of food, efficiency of service and delivery, and features of KFC system, where should we reach out to?
- Best to reach out directly to KFC Customer Care for reviews and checking with the branches involved