If your Payoneer account is newly registered, please note that Payoneer takes up to three (3) business days to automatically approve newly created accounts. If more than three (3) business days has passed, please log on to your Payoneer account via their website and visit the Verification Center to verify your account details. Visit Payoneer's website for more information on Payoneer’s verification process.
If the issue still persists, and you are unable to cash in via your Payoneer account, please contact CustomerServiceManager@Payoneer.com to unlink your account so you may attempt to link and cash in again.