You can send us your feedback through 4 different ways:
- Via the random survey inside the GCash app after you complete a transaction
- Via the live chat survey inside the GCash app after you complete an interaction with our GCash Support team
- Via the email survey sent by email@example.com after you complete an interaction with our GCash Support team
- Via the random SMS survey sent by GCash after you complete an interaction via 2882 with our GCash Support team
Are my survey responses secure?
Yes, your survey responses are secure. Your response to our GCash surveys helps us understand how we can make the GCash experience positive for you.
What do GCash surveys look like?
In GCash, we take your feedback and security very seriously. We use your feedback to drive us to continuously find ways to create the best experience for you.
In GCash, #WeHearYou.