GCash MasterCard and AMEX Virtual Pay

What can I do with the GCash MasterCard?

• Shop, swipe, and pay at any of the 35.9 million MasterCard merchants in 210 countries and 150 currencies with your GCash MasterCard
• Withdraw from any affiliated Bancnet ATMs nationwide and MasterCard ATMs worldwide
• Utilize funds instantly by simply linking your card to your GCash account

Self Service Features you can do within the GCash App

• Card Linking
• Locating VAN (Virtual Account Number)
• 6-Digit Card PIN Set
• 6-Digit Card PIN Reset
• Card Lock and Unlock

Card Design and Features

Front side of the card

Back side of the card

EMV Chip

• Embedded microchip and associated technology designed to enable secure
  payment at compatible ATM and point of sale (POS) terminals.
• The chip safely stores our account information and helps provide better protection against fraud when using the information stored in the chip and magnetic strip during card transaction
• EMV stands for Europay, Mastercard and Visa, the three companies which spearheaded the technical standards for implementing the chip payment technical technology

Card Number

• For your safety, keep your card number secure and private.
  • Don't type it into an email or take an image of it and do not share the card details with anyone other than to a secured channel.
• Note that the GCash MasterCard number is different from Virtual Account Number which is an upcoming feature to which will serve as identifier of the card used for non-financial transactions and different from our GCash Account Number

Card Expiry

• The date when the card expires and can no longer be used
• An SMS will be sent to the GCash mobile number linked to the card three (3) months before the card expires. We may order for a new card online or through any of our store partners

MasterCard Logo

• This signifies the affiliation between GCash and MasterCard which allows users to transact literally to any merchants around the world that carries the MasterCard Logo.

GCash Contact Details

• Our on hand information on how to contact GCash
• It is recommended that we store the contact details on our phone for back up in case of card lost

Signature Strip

• The section where we sign in on the card for added security
• Some merchants may require signature on the card to compare with our valid IDs they may also be requesting to authenticate cardholder

MasterCard Hologram

• Another security feature of the card which helps merchant determine the authenticity of the card

CVV Code

• The 3-digit code validated during payment as security to ensure the one transacting is holding the card

Bancnet Logo

• This signifies the affiliation between GCash and Bancnet which allows users to make cash withdrawals from any Bancnet supported ATMs using GCash MasterCard

Frequently Asked Questions

1. How much does a GCash MasterCard cost and how do I order?
   • You may refer to How do I order a GCash Mastercard article for details
2. How do I use my GCash MasterCard online?
   
   • GCash MasterCard works just like any other debit card so long as the merchant is accepting MasterCard.  Simply enter the details required when paying online
   • Make sure your linked GCash account is sufficiently funded prior to payment
3. How do I use my GCash MasterCard for in-store purchase (offline)?
   
   • Just handover your GCash MasterCard to the frontliner for payments
   • Some POS terminal where the card will be swiped through may require you to enter your 4-digit MPIN
4. Do I need to be fully verified in order to link a GCash MasterCard with my GCash account?
   
   • Yes it will only be applicable on a fully verified account
5. What is a Virtual Account Number?
   
   • This is part of an upcoming feature to assign a unique 12 digit number that will serve as an identifier of the card and strengthen card security