As part of business policies, our lending partner reviews the status of your GCredit account regularly to ensure that your account still qualifies based on the credit criteria. In case your account does not meet the criteria anymore, your account can be deactivated.
Reasons for deactivation:
- Ineligible GScore
- Inaccurate and non-updated GCash profile, like details below:
- Name
- Date of birth
- Email Address
- Nature of Work
- Source of Income
- Inactivity for a significant period of time
- Not yet partnered with CIMB Bank.
- and other policies that keep lending safe
Furthermore, if your account reached a particular number of days past due, it will automatically be revoked due to failure of payment.
Here’s the SMS user receives to prove that account has been revoked
Frequently Asked Questions
My credit limit decreased. What happened?
When a GCredit account is downgraded, the user has failed to maintain the required GScore for the granted credit limit. To maintain your credit limit, continue transacting on GCash!
Follow these tips to increase your GScore:
1. Accurate and up-to-date GCash profile.
2. Not missing out on paying for GCredit due.
3. Frequent GCash usage with Pay Bills, QR, Invest Money, Save Money or GCredit.
Why are we downgrading and deactivating accounts?
When a GCredit account is deactivated, revoked, or downgraded, this is to ensure that credit limit is granted to those users who have proven their creditworthiness. Users who failed to do so, given their decreasing GScore will experience these.
Credit worthiness is described as:
1.Eligible GScore.
2. Accurate and up-to-date GCash profile.
3. And other policies that keep lending safe.