If you entered an incorrect amount in your bill payment, you may:
- Consider carrying over excess amount to the next bill
- If excess amount is not too big
- If billers allow credit to succeeding billing periods
- Request for a refund through submit a ticket
Note: It may take longer than your next billing cycle to review and approve a refund
For more information on incorrect amount inputs, check out Frequently Asked Questions about entering an incorrect account number, biller, or amount in my bill payment.