What is the 1M GCash Wallet Perk?
The 1M GCash Wallet Perk is an exclusive reward for Globe Platinum Postpaid subscribers.
What is the 1M GCash Wallet Perk?
To become eligible for the 1M GCash Wallet perk, you must be a:
- Gcash Plus user
- What is GCash Plus?
- Bonafide Globe Platinum subscriber for at least 2 years
To learn more about Globe Platinum, click here.
How do I know what my GCash wallet type is?
You may reach out via the GCash Help Center and choose any category/option regarding Wallet Limit for our agent to confirm your profile and wallet limit.
To know more about the GCash Profiles, click here.
What are the benefits of being a GCash Plus user?
GCash Plus Users can enjoy benefits such as:
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Expanding their GCash wallet limit up to ₱1,000,000.00
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Cashing in and receive money up to ₱1,000,000.00 per month
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Maximizing a daily outgoing transaction limit of ₱5,000,000.00
How can I apply for GCash Plus?
If you want to enjoy the benefits of GCash Plus, you must have:
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A verified GCash Account
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Linked and cashed in from your bank account (i.e BPI, Unionbank, or Payoneer)
Can I still be a GCash Plus user if I don’t have a BPI, Unionbank or Payoneer Account?
Yes. You can still be a GCash Plus user if you open a GSave or GInvest account with a minimum balance or investment of at least P100.
Check out the following links to know more about:
How do I know if my GCash Account is verified?
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Download the GCash App
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Log-in by inputting your MPIN
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Once logged in, go to Profile, found on the lower right bottom tab.
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Once you see your Profile, your GCash status will be reflected. Fully Verified status is bolded and has a check mark.
How do I know if my GCash Account is already GCash Plus?
You may reach out via the GCash Help Center and choose any category/option regarding Wallet Limit for our agent to confirm their profile and wallet limit.
The GCash Help Center can be reached via:
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Logging in to GCash by inputting your MPIN
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Once logged in, tap Profile, found on the lower right bottom tab.
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Once they see their Profile, tap Help
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Once you reach the Help Center, tap Submit a Ticket
How can I avail of the P1,000,000 wallet increase if I am a GCash Plus user?
You will receive an SMS from GCash via your Globe Postpaid Platinum mobile number asking for your consent to activate the P1,000,000 wallet increase. Your wallet limit will be retained upon failure of responding to the SMS.
How can I provide consent to activate the increase of my wallet limit?
Please click the link provided in the SMS advisory. You will be redirected to Thea, our Platinum Chat Assistance. Click Yes to provide consent.
How can I retain my wallet limit after receiving an SMS advisory for the P1,000,000 wallet increase?
For eligible Platinum customers who do not want to activate their GCash wallet to increase up to Php1,000,000, they can do the following:
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Open your GCash App
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Go to Profile and tap Help
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Submit a Ticket through our Help Center
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Enter your personal information
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Under Concern Category, choose My GCash Account. Select I don’t want my wallet limits to be increased and I don’t want to unlink my bank accounts in GCash
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Double check your information then click Submit
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You will be notified to confirm this request.
How can I retain my wallet limit after receiving an SMS advisory for the P1,000,000 wallet increase?
You may provide consent up to 3 weeks from the day the message is received.
What will happen if I do not provide consent within the valid time frame?
When validity has passed and you clicked the link in the SMS advisory, you will receive an automatic reply that your number is no longer eligible for wallet limit increase. Once your Platinum number is identified to be eligible again, you will receive a new SMS advisory to provide your consent.
How will I know if my GCash Wallet Limit has been increased?
You will receive an SMS within 7-14 business days and pop-up notification (upon log-in) to confirm the increase.
“Hi! Your GCash wallet limit has been increased to Php1M. You may now enjoy higher wallet limit with your GCash account. Thank you”
Can my family members avail of this promo?
Yes, as long as they met the eligibility criteria and their Globe Platinum Postpaid line is under their name.
Can I assign my upgrade eligibility to another Platinum subscription under my name?
No, the wallet upgrade is only eligible to the primary wallet of the Globe Platinum Postpaid subscriber’s account.
My current wallet limit is P1,000,000 thanks to my Globe Platinum Postpaid Plan. What will happen to my wallet limit if I downgrade my plan?
Your P1,000,000 wallet limit will still be retained regardless of a downgraded subscription from Globe Platinum.
Can I change my name in the GCash App instead of requesting a change of ownership on my Globe account?
Yes. To learn how to edit your profile, click here.
Can I request an increase to my Gcash Wallet Limit even if I am a Non-Globe Platinum Postpaid Subscriber?
No, this reward is exclusive to Globe Platinum subscribers.
I want to port out my Globe Platinum subscription to another network. What will happen to my wallet limit?
Your wallet limit will be retained.
I want to port out my Globe Platinum subscription to another network. What will happen to subscriptions like GSave and GInvest?
Your subscriptions will remain as is if there are no changes in the mobile number.
GSave: In the case of changing mobile numbers due to a lost sim or a replacement in mobile number, please coordinate with CIMB through their Customer Care Team available from 6:00AM to 10:00PM daily at (+632) 8924-2462 and ask to relink your GSave account to your new sim or mobile number.
GInvest: If you lost your mobile number, or your SIM card is no longer functioning, you can request to change your mobile number registered to GInvest.
Please make sure to provide the following REQUIREMENTS when you contact GCash CS channels to request for a mobile number change:
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Your Old Account Number
- Can no longer be accessed (last transaction date will be tracked)
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New GCash Number
- Must be Fully Verified with the same verified user information as Old Account Number
- Must NOT be Registered to GInvest.