Your subscription is automatically renewed monthly or yearly. The premium amount will be deducted from your GCash wallet on each annual or monthly cutoff. You will receive a notification through text message 3 days before your due date.
In case you miss your payment, all you have to do is load/top-up your GCash account as soon as possible.
For Cancellations, A policy or purchase may be canceled upon request. However, this may or may not be refunded automatically as these requests are subject for review and approval of the insurance or service provider on a case to case basis.If you need help in canceling your policy or purchase, our Customer Support Team will gladly assist you from 9am – 6pm, Mondays to Sundays. Email firstname.lastname@example.org to contact our Customer Support Team.