Your subscription is automatically renewed every month. The premium amount will be deducted from your GCash wallet on each monthly cutoff. You will receive a notification through text message 3 days before your due date.
In case you miss your payment, please top-up your GCash account as soon as possible to avoid any penalties.
For cancellations, submit a service request ticket by filling up this form: https://bit.ly/37xtG4i. You will then receive an SMS confirmation of your cancellation 1-2 working days after sending your email. The refund of the premium amount paid will be reflected in your GCash account if you cancel within 15 days from initial enrollment date and if you haven't made any claims,
Visit Frequently Asked Questions about SMS Insure (AXA & InsuranceKo Micro 3-in-1) to know more about SMS Insure (AXA & InsuranceKo Micro 3-in-1).