Your subscription is automatically renewed every month or year, depending on your choice of insurance plan. The premium amount will be deducted from your GCash wallet on each monthly or annual cutoff. You will receive a notification through text message 3 days before your due date.
In case you miss your payment, all you have to do is load/top-up your GCash account as soon as possible. It’s important to make sure you have funds in your GCash wallet for hassle-free payments! A notification will be sent to you and you will be informed about the next deduction date.
You may cancel your policy within 15 days after receiving it via email or through the Policy Page in your GCash app. GCash will return all premiums paid. Your policy is considered received after we have sent the e-Policy to your registered email.
Visit Frequently Asked Questions about Singlife to know more about Singlife Insurance.