GCash Face Verify is a security feature of GCash that uses your mobile phone's camera whenever you need to do an MPIN reset. This is an added form of security to protect your GCash account.
How do I reset my MPIN through GCash Face Verify?
Frequently Asked Questions
Is this feature available to everyone?
The GCash Face Verify feature is only available to GCash users that have verified in-app and can only be used in mobile phones that have face recognition features.
To learn more, please visit How do I get Fully Verified?
Can I still reset my MPIN even if my phone camera is broken?
Yes. You can still reset your MPIN by confirming your Account Information and answering your Security Questions correctly.
To learn how to reset your MPIN without GCash Face Verify, please visit What should I do if I forgot my MPIN?
Can I use other verification methods during MPIN reset?
If you have reached the maximum of 3 failed attempts, you could no longer use GCash Face Verify.