Our Mastercard self-help options via our Hotline is taking a break from July 12, 2022 to July 18, 2022 to make way for a scheduled system maintenance. You may still be able to reset your GCash Mastercard PIN via the GCash App during the activity period.

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What will happen to my GSave by CIMB account if I lose or change my mobile number?

In the case of changing mobile numbers due to a lost sim or a replacement in mobile number, please coordinate with CIMB through their Customer Care Team available from 6:00AM to 10:00PM daily at ‎(+632) 8924-2462 and ask to relink your GSave account to your new sim or mobile number.

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