You can't access Pay Bills on the GCash app and really need to pay your bills? Here's what you can do in order to access Pay Bills!
Step 1. Check out the GCash Help Center website or on your app and check if there is a scheduled maintenance for Pay Bills on the app.
Step 2. If there is no scheduled maintenance for the app or for Pay Bills, you can clear your cache on the GCash app on your device in order to be able to access Pay Bills.
Here is how to clear your cache on your Apple device:
Step 1: Open the Settings app and select General.
Step 2: Click on iPhone Storage, scroll down, and select the GCash app.
Step 3: Select Offload App, and proceed to offload the app. This will clear the GCash App's cache.
Step 4: Reinstall the app on the same page.
Here is how to clear your cache on your Android device:
Step 1: Click and hold the app until a pop appears and click on the information button.
Step 2: Click on Storage.
Step 3: Click on Clear Cache, and the app's cache will be cleared.