Check out the GCash Help Center website or your app to confirm if there is a scheduled maintenance for Pay Bills on the app.
If there is no scheduled maintenance for the app or for Pay Bills, you can clear your cache on the GCash app on your device in order to be able to access Pay Bills.
Clearing your cache helps to troubleshoot, helps to increase loading time of the web pages you are viewing and increases the performance of your device.
Here is a summary of the steps on what you should do if you want to clear your cache on your Apple device
Here are steps on how to clear your cache on your Apple device:
Step 1: Open the Settings app and select General.
Step 2: Click on iPhone Storage, scroll down, and select the GCash app
Step 3: Select Offload App, and proceed to offload the app. This will clear the GCash App's cache.
Step 4: Tap Offload App on the same page.
Afterwards, reinstall the app on the same page.
Here is a summary of the steps on what you should do if you want to clear your cache on your Android device
Here are steps on how to clear your cache on your Android device:
Step 1: Tap Settings in your mobile phone home screen
Step 2: Tap Apps.
Step 3: Locate and tap the GCash app
Step 4: Tap Clear Cache
