STEP 1: Launch the GCash App
STEP 2: Tap the Profile icon on the bottom right of the screen
STEP 3: Tap Verify Now below your name
STEP 4: Tap Get Verified
STEP 5: Choose from the list a valid (not expired) government ID that you have on hand
STEP 6: Take photos of the valid government ID that you chose
Make sure the information is clear and readable.
Not satisfied with the photo of your ID? Tap Retake to get a better quality photo.
STEP 7: Tap Submit
STEP 8: Read the guidelines on how to properly take a photo of yourself then tap Next
To verify your identity, you will need to take a photo of yourself through a selfie scan.
STEP 9: Take a selfie scan
Position your face within the frame, then wait for the camera to scan your face. Blink when instructed.
Make sure your photo comes out clear.
Not satisfied with your photo? Tap Retake to get a better quality photo.
STEP 10: Fill up the form with the required information
Fill up the form with correct information to avoid being rejected due to inconsistent details.
Here are some tips on how to properly fill up the fields when verifying an account for Filipinos 18 years old and above:
STEP 11: Tap Next
STEP 12: Review your information
Ensure that the details provided are correct and accurate such as your ID Type, ID Number, name, birth date, and address to avoid rejection.
To change details, you can go back and edit the form by tapping the arrow on the upper left corner.
STEP 13: Read the Terms and Conditions and tick the box to state that you agree to the Terms and Conditions. Tap Confirm to submit your application.
You will see a confirmation screen that your application has been submitted. Check the confirmation screen to know how long it will take for us to review your application.
If there are additional requirements needed, you will be informed via email with the details.
Here’s a summary on how to fully verify your GCash account if you are a Filipino 18 years old and above: