How do I unlink and link GCash to Grab as my payment method?
You can link your GCash account to your Grab app for faster payments. This lets you pay for your Grab orders faster without having to log in to GCash every time.
Learn how to link GCash to Grab below or troubleshoot if you can’t link your accounts. If you’re encountering errors with adding GCash as a payment method in Grab or if you’ve already linked your GCash to Grab before and it expired, you’ll need to unlink AND relink your account afterwards.
Please contact Grab directly if you have concerns with orders made with your linked GCash account.
- On your Grab app, tap Account on the lower right. Some users may need to go to Profile located on the upper right icon
- Select GCash on your list of payment methods
- Tap Unlink
After completing the steps above, your GCash account will be unlinked from Grab and you’ll be redirected to your Account page.
1. On your Grab app, go to Account or Profile, swipe to the right and select All payment methods
2. Select GCash in the list of payment methods
3. Enter the mobile number of your GCash account and tap Next. Then, enter the 6-digit authentication code (OTP) sent to your number
4. Enter your GCash MPIN then tap Next
5. Complete the linking process by tapping Link
6. You’ll see a confirmation page once your GCash account is successfully linked. You can now use GCash as a payment method for Grab!
Need more Help?
For other inquiries or concerns, check out the following articles:
- My online subscription or GCash payment did not reflect. What should I do?
- I was charged more than once for my online payment or subscription in my GCash account. What should I do?
- I have a problem with my order or service from my online subscription or GCash payment. What should I do?
- I want a refund for my online payment or subscription using my GCash account. Where can I get it?