Fake GCash emails or messages are created by fraudsters to trick you into clicking on a phishing link or website and get information such as your GCash number, OTPs, MPINs, or birthday.
Follow these tips to spot and avoid getting phished from phishing links, websites, emails, or SMS:
- Check the sender before clicking on links sent to you.
- Never give your personal information, such as your birthday, address, mobile number, username or password.
- GCash will never ask for your personal information unless you request for help through the GCash Center.
- Ensure that the sender’s name and details come from the official accounts of GCash.
- Never share your MPIN or OTP.
- GCash will only ask for your MPIN and OTP when logging in the official GCash App.
Visit How to spot and avoid fake GCash representatives? to know more about how to avoid and spot fake GCash representatives
Visit How to spot and avoid phishing by fake verifiers? to know more about how to avoid and spot phishing by fake verifiers
To know how to report phishing, visit How do I report phishing?
Visit How do I avoid account takeover (ATO)? to know more about how to avoid account takeover
Visit What should I do if someone made unauthorized transactions using my account? to know more about what you should do if someone made unauthorized transactions using your account
To get tips on making a strong password, visit Tips to Make a Strong Password