Scammers create fake GCash profiles on different social media platforms and engage with you by:
- Pretending to assist you with your concern
- Creating a fake GCash promo
- Pretending to assist you in verifying your account
Follow these tips to spot and avoid a fake GCash representative:
- Do not respond to any GCash support messaging you via private message. GCash does not entertain questions via private message.
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- If there are promos that are being mentioned, check the Official Promos Page to know about our ongoing promos.
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- If you have a concern, file a ticket on the GCash Help Center. GCash does not entertain questions via private message.
- Never post your concerns on social media.
- If you have a concern, file a ticket on the GCash Help Center.
- Always check the username and profile of the sender before responding. Look for the checkmark to find the real GCash account.
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- The only official channels of GCash are:
Visit How to spot and avoid phishing links, websites, emails, or SMS? to know more about how to avoid and spot phishing links, websites, emails, or SMS
Visit How to spot and avoid phishing by fake verifiers? to know more about how to avoid and spot phishing by fake verifiers
To know how to report phishing, visit How do I report phishing?
Visit How do I avoid account takeover (ATO)? to know more about how to avoid account takeover
Visit What should I do if someone made unauthorized transactions using my account? to know more about what you should do if someone made unauthorized transactions using your account
To get tips on making a strong password, visit Tips to Make a Strong Password