You can upgrade to GCash Platinum if you are currently a GCash Plus User.
Visit What are my Wallet and Transaction Limits? for more information on being a GCash Plus user.
Follow these steps to upgrade your wallet limit to GCash Platinum:
STEP 1: File a ticket on the GCash Help Center
STEP 2: Enter your email address, GCash-registered Full Name, and GCash-registered Mobile Number
STEP 3: Select My GCash Account as the Concern Category
- After selecting My GCash Account, select I already exceed my transaction limit. I want to request for a limit increase.
STEP 4: In the Explain your concern field, indicate:
- “Requesting for increase to 1M wallet”
- List of your current bank accounts
STEP 5: In the Attachments field, attach:
- Proof of Billing
Ex: Bank Statement, Credit Card Statement, Insurance Statement, Electricity Bill (i.e. Meralco), Water Bill, Telephone or Cellphone Bill, Cable/Internet Bill, Association Dues, Remittance Receipt, Association Dues, Rental Statement of Account
NOTE: Make sure the name and address of your proof of billing matches your GCash Account
Here is a summary of what you should do to upgrade to GCash Platinum: