Here’s what will happen if you don’t pay your GLoan dues on time:
- We’ll assist you to help you manage your loan better
- You will be charged with penalty fees
- You will have a bad credit history
- You will be marked as blacklisted
We’ll assist you to help you manage your loan better
If you are having challenges paying for your outstanding loan balance, we can help you through:
1. Payment Reminders
We will be sending you reminders through your registered e-mail address and via SMS to help remind you of your due date. We will also guide you on how to pay for your GLoan dues through our e-mail reminders.
2. Convenient payments via auto-deduction
Experience easy & seamless loan settlement and avoid additional charges through our auto-deduction payments. Simply cash-in your GLoan amount due and we will automatically deduct it directly from your GCash wallet.
3. Assistance from Collections Agents
Our third-party collections partners are available to assist you if you are struggling to settle your loan dues. Our collections agents will remind you of your unpaid dues via phone calls, SMS, and email for you to avoid additional charges to your account.
Here’s the list of agencies that may contact you:
|
Agency Name |
Office Contact Number |
Email Address |
| SSG (Support Services Group - APAC, Inc.) | Tel Nos.: (02) 7755-6965; (02) 8967-0848 | jjustiniano@ zreales@supportservicesgroup. |
| RGS Recovery Management and Collection Services, Inc. | Tel Nos.: (02) 8294-8475; (02) 7719-6410 local 11 & 20; (02) 8294-8475; (02) 7719-6410 Mobile No. : 0966-5315819,0927-6055041 |
|
| Telan Hipe Flores Telan and Associates Co. | Tel No.: (02) 8640-6600 local 1193 & 1015; Mobile Nos.: 0919-0779637; 0917-6322586; 0928-6732730 |
tl.gcreditrecov@telanlaw.com tl.gloancuring@telanlaw.com tl.ggivescuring@telanlaw.com |
| CNCCSI (Cendana - Neri Credit Collection Services, Inc.) | (02) 7368-6530 local 57 | adm.gcash@cnccsi.com |
Penalty Charges
Penalty fees are charged for cases of late payment. A penalty fee is set to 1% of your loan amount will be charged after a day of your due date, plus a variable penalty fee of 0.15% of the outstanding principal balance will be charged every day.
For loans payable in 14 days, only 1% of the loan amount will be charged.
Penalty fees accumulate the longer your amount due remains unpaid after your due date. to learn more about GLoan penalty fees, visit What other fees do I have to pay when availing a GLoan?
GScore Decrease
The longer your amount due remains unpaid after your due date, the larger the decrease in your GScore. This affects your eligibility to re-avail for a GLoan in the future and may make you unable to enjoy better loan offers from us.
Bad Credit Reputation with other lending companies
In cases of nonpayment, your credit history may be shared with credit bureaus which could affect your ability to borrow in the future with other lending or financing companies.